Frequently AskedQuestions

A comprehensive e-commerce intelligence platform for Amazon, Walmart, TikTok Shop, Trendyol and Etsy sellers. It combines KeySpy (competitor keyword analysis), ScribeAI (listing optimization), PPC Analytics (ad optimization), 14 AI tools, product research, price tracking, stock forecasting and more — across 5 platforms and 20 Amazon marketplaces.

We support 5 platforms across 20 Amazon marketplaces: Amazon (US, CA, MX, BR, UK, DE, FR, IT, ES, NL, SE, PL, JP, IN, AU, SG, AE, SA, TR and BE), Walmart, TikTok Shop, Trendyol and Etsy. Amazon TR is fully supported with Turkish keyword data — an area where Helium 10 is weak or absent. Product research and competitor analysis work across all 20 marketplaces; search-volume coverage varies by marketplace depending on the data provider.

3 key differences: (1) KeySpy→ScribeAI one-click integration — find competitor keywords and instantly use them in your listing. No other tool has this. (2) 5 platforms (20 Amazon markets + Walmart + TikTok Shop + Trendyol + Etsy) in one dashboard — Helium 10 and Jungle Scout only support Amazon. (3) Price: the same toolkit costs $229+/mo on Helium 10, $99/mo on Seller Niche. We also offer Claude AI-powered weekly PPC action plans, 0–100% listing score, and Turkish/Arabic interface support.

There is a $0 Free tier that needs no card: sign up and 14 calculators open in the dashboard, and you are never charged automatically. Separately, 27 calculators run with no account at all (/free-tools). The $10/mo Lite plan is a SEPARATE thing and adds: KeySpy 1 ASIN lookup/day, ScribeAI 3 listing optimisations/month, AI tools 3 queries/month.

KeySpy is a reverse ASIN analysis tool that reveals every keyword any Amazon ASIN ranks for. For each keyword, it shows organic/sponsored position, monthly search volume, competition difficulty score (0-100), and 7-day trend direction. The average ASIN has 347 keywords. It offers CSV export and one-click ScribeAI integration.

They provide the same depth of data — organic/sponsored split, volume, rank, difficulty. KeySpy's advantages: (1) One-click ScribeAI integration (Cerebro doesn't have it), (2) Full Amazon TR support, (3) $99/mo vs $229/mo, (4) ScribeAI + PPC Analytics included in the same plan.

After analyzing an ASIN in KeySpy, click 'Send to ScribeAI'. Your filtered keyword list transfers in 2 seconds — no CSV, no copy-paste, no spreadsheet. ScribeAI immediately starts tracking keywords, highlighting used ones in green and missing ones in red as you write. This integration doesn't exist on any other platform.

Lite plan: 3/day. Starter ($69/mo): 50/day. Pro ($99/mo): 200/day. Business ($229/mo): unlimited. All plans include the full feature set — volume, rank, difficulty, trends, CSV export, and ScribeAI integration.

ScribeAI is an AI-powered listing editor that tracks your keywords in real time as you write Amazon listings. Used keywords turn green instantly across title, 5 bullets and description. Missing ones stay red. A 0–100% optimization score updates with every keystroke. AI tips tell you which keyword to add where.

The score measures 3 things: (1) Keyword coverage — how many target keywords appear in your listing, (2) Placement quality — title keywords weigh more than description, (3) Field compliance — staying within Amazon character limits. It's a weighted average. 85%+ means ready to publish. Helium 10 Scribbles has no equivalent — this is exclusive to ScribeAI.

Both offer real-time keyword highlighting and character counters. ScribeAI's differences: (1) 0–100% optimization score (Scribbles doesn't have it), (2) AI writing tips (Scribbles doesn't have it), (3) Per-field score breakdown (title, bullets, description separately), (4) One-click import from KeySpy (Scribbles doesn't have it), (5) $99/mo vs $229/mo.

A tool that automatically detects money-burning keywords in your Amazon PPC campaigns, optimizes ACOS, and provides weekly AI action plans. It finds budget going to non-converting keywords in seconds and tells you what to do. Business plan includes automation rules and dayparting.

ACOS (Advertising Cost of Sales) is the percentage of sales revenue spent on advertising. If you spend $30 and make $100, your ACOS is 30%. Lower ACOS = more profit. Most sellers target 20–30% ACOS. PPC Analytics shows per-keyword ACOS: green = winner, amber = review, red = cut. AI suggests exact bid adjustments.

Same core features: keyword detection, ACOS optimization, negative keywords. PPC Analytics differences: (1) Claude AI weekly action plans (Adtomic is limited), (2) Business plan includes automation + dayparting, (3) $99/mo vs $400+/mo, (4) KeySpy + ScribeAI included in the same plan, (5) Full Amazon TR support.

Business plan features. Automation rules: set rules like 'If ACOS > 40% → lower bid 20%', 'If ACOS < 15% → raise bid 15%' — the system applies them 24/7. Dayparting: pause/activate campaigns at specific hours (e.g., pause 23:00–08:00, boost weekend budget 50%).

5 Claude AI-powered tools: (1) AI Listing — generates product title, bullets and description, (2) AI Keyword — high-impact keyword suggestions based on your product category, (3) AI Review Analysis — extracts strengths/weaknesses from customer reviews, (4) AI Pricing — competitive price analysis and recommendations, (5) NicheBot AI Assistant — free chat, strategy questions, data interpretation.

Free plan: 3 queries/month total across all AI tools. Pro ($99/mo): AI Listing 150/mo, AI Keyword + AI Niche + AI Review + AI Pricing share a combined 100/day pool, NicheBot 200/day. Business ($229/mo): all AI tools unlimited.

6 plans: Trial ($10/mo, cancel anytime), Multi-Channel ($49/mo or $44.10/mo annual — all 28 Etsy + TikTok Shop + Trendyol tools), Starter ($69/mo or $62.10/mo annual — 10% off), Pro ($99/mo or $89.10/mo annual — 10% off), Business ($229/mo or $206.10/mo annual — 10% off) and Agency ($999/mo or $899.10/mo annual). A $0 Free tier also unlocks 14 calculators in the dashboard with no card. Separately, 27 calculators run with no signup at all — they are all listed on /free-tools. Starter: all 28 Multi-Channel tools included, KeySpy 50/day, ScribeAI 30/day, 1,000 searches/day, 300 tracked products. Pro: unlimited research, KeySpy 200/day, ScribeAI 100/day, PPC analysis, 5 AI tools. Business: unlimited everything, automation, dayparting, API, 5 client accounts, white-label client reports.

Annual billing saves 10% across all paid plans. For Pro, that's $89.10/month instead of $99 — saving $118.80 per year. For Business, it's $206.10/month instead of $229 — saving $274.80 per year. Annual plans are billed as a single upfront payment. If you cancel before the year ends, unused months are refunded pro-rata under our standard refund policy — so committing annually carries no financial risk. Annual billing can be selected at any point mid-subscription, and the proportional credit is applied immediately.

Yes — upgrade, downgrade or switch between monthly and annual billing at any time from Settings → Billing. Upgrades take effect immediately: upgrading from Pro to Business mid-month charges only the prorated difference for the remaining days, and Business features activate instantly. Downgrades are scheduled for the start of your next billing cycle — your current plan's features remain active until then, so you never lose access you've paid for. Switching from monthly to annual applies the 10% discount from your next renewal date. All plan changes are reversible with no fees.

Cancel with one click from Settings → Billing. No contracts or fees. Access continues until end of current period.

Yes. All data in transit is encrypted with TLS 1.3; data at rest uses AES-256 encryption. Our infrastructure is GDPR compliant for European users and KVKK compliant for Turkish users — we never sell or share your data with third parties, including Amazon. Payment data is processed exclusively through Stripe and never touches our servers. You can request full export or deletion of your account data at any time from Settings → Account; deletion completes within 72 hours. We conduct regular external security audits and penetration tests.

Full RESTful API access is included in the Business plan at no additional cost. The API covers keyword data from KeySpy, listing scores from ScribeAI, PPC metrics and campaign performance, product data including BSR and price history, and account health metrics. Authentication uses Bearer tokens with optional IP allowlisting. Rate limits are generous — up to 1,000 requests per minute — with standard paginated JSON responses. API documentation with example code in Python, Node.js and curl is available in our developer portal. Commonly used by agencies building client dashboards, brands integrating data into internal tools, and developers automating workflows.

There's no separate native app right now. The full web app at app.sellerniche.com works responsively on all mobile browsers on iPhone and Android — add it to your home screen for a near-app experience.

PPC data syncs daily. Amazon Advertising API provides data with 12–24 hour lag — standard across all third-party tools including Helium 10. Product data (price, BSR, stock) also updates daily.

Ja — aber das ist Kundenkonten-Verwaltung, keine Team-Sitzplätze. Business gibt dir 5 Kundenkonten, Agency 100; die Daten jedes Kunden bleiben getrennt und das Limit wird serverseitig erzwungen. Für jeden Kunden kannst du einen KI-Bericht mit deinem Agenturnamen, deinem Logo, zwei Markenfarben und deiner eigenen Berichtsfußzeile erzeugen und ihn direkt aus dem Browser als PDF speichern. Im Agency-Plan trägt der Bericht keinen Seller-Niche-Vermerk. Eine Mehrbenutzer-Anmeldung in einem einzigen Konto (Team-Sitzplätze, Rollenvergabe) gibt es derzeit NICHT — nur der Kontoinhaber meldet sich an.

Support erreichst du über das Chat-Widget in der App (unten rechts im Dashboard), per E-Mail an support@sellerniche.com und über unser Hilfecenter unter sellerniche.com/support-center mit über 200 Schritt-für-Schritt-Anleitungen und Video-Walkthroughs. Unsere angestrebten Zeiten bis zur ersten Antwort hängen vom Plan ab: Testphase 48 Std., Starter 24 Std., Pro unter 8 Std., Business und Agency unter 4 Std. innerhalb der Geschäftszeiten. Das sind Ziele, die wir anstreben, kein vertraglich zugesichertes SLA. Einen namentlich benannten Ansprechpartner, eine Telefon-Hotline oder einen planspezifischen Slack-Kanal bieten wir derzeit nicht an — der gesamte Support läuft über das Widget in der App und E-Mail. Alle Pläne haben Zugang zum Community-Forum, in dem das Seller-Niche-Team und erfahrene Verkäufer täglich Fragen beantworten.